Dear patients:

We are making changes to our office policies in light of the declaration of a pandemic by the WHO.

All office visits MUST be pre-booked. This includes after-hours clinic visits. We WILL NOT see patients who walk in without pre-screening, in order to protect other patients and our staff. Our office hours will also be modified.

All physical / periodic health exams are cancelled at this time. These will be rescheduled once the situation has improved. We will continue provide well baby visits for vaccination, prenatal care.

Please ask your pharmacy to send prescription renewals by Fax (905-604-7669). We are working hard to ensure that these prescriptions are renewed in a timely manner.

We would like to introduce new Scheduled eVisit Service to our patients. This service is covered by OHIP and you can get access to your family doctors from a computer or cellphone. It is easy to set up and secure. Please visit the website https://otn.ca/patients/evisit/ for more information. Currently, scheduled telephone consultation with your family doctor is also available. These types of visits will be offered for any issues for which an exam is NOT required. Your doctor may decide after such visits that patient may need to come in for exam. Please call us at 905-604-5535 for details if you are interested in setting up eVisit with your family doctors.

We urge you to wash your hands and keep proper social distance as this will help us to minimize the impact of this virus.

Please contact Telehealth Ontario at 1-866-797-0000 or your local Public Health Unit if you’re experiencing symptoms of COVID-19.

Many COVID-19 assessment centres have been opened across Ontario. You may contact your local Public Health Unit or Telehealth Ontario to get more information. We are collecting the information and will update on the website from time to time. 

We don’t perform COVID-19 testing at our clinic

Please do not visit any assessment centres unless you have symptoms

Please do not call 911 unless it is an emergency

Thank you very much for your patience and understanding as we navigate this. We are monitoring the situation closely and will implement measures accordingly.

Stay safe and healthy.

Dr.Juan Ye and Dr.Jeanne Huo and All Staff

  

 

Below are some useful links about COVID-19

COVID-19 symptom and treatment 

https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/symptoms.html

COVID-19 self-assessment

https://www.ontario.ca/page/2019-novel-coronavirus-covid-19-self-assessment

Resources in English and other languages (including Chinese) from Public Health Ontario

Topics on cleaning and disinfection, self-monitoring, self-isolate, guide for care-givers, household members and close contacts

https://www.publichealthontario.ca/en/diseases-and-conditions/infectious-diseases/respiratory-diseases/novel-coronavirus/public-resources

How to look after pets and other animals

https://www.publichealthontario.ca/-/media/documents/ncov/factsheet/factsheet-covid-19-domestic-animals.pdf?la=en

 

More websites about COVID-19

https://www.who.int/emergencies/diseases/novel-coronavirus-2019

https://www.cdc.gov/coronavirus/2019-ncov/about/index.html

https://www.ontario.ca/page/2019-novel-coronavirus

https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html

 

ONTARIO COVID-19 ASSESSMENT CENTRE

https://public.tableau.com/profile/oma.era#!/vizhome/COVID19_15840305246840/COVIDAssessmentSitesandPHUs?publish=yes

Our Hours:

* 2nd Saturday each month

• Closed on all statutory holiday
• Closed from 12:30 pm to 1:30 pm for lunch (except Wednesdays)
• Closed between 4:00 pm to 5:00 pm for break on Wednesdays

Our Location:

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Unit 2035
32 South Unionville Ave
Markham, ON L3R 9S6

Other Phone Numbers: